Service Contact

Our Pathway Connect rapid response system is recognized for delivering unsurpassed responsiveness to customer problems at any time.

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Contact Info

North America
Toll-Free: +1-800-447-5007
Local: +1-978-262-2900
Europe
Main Support # Toll: +49 7738 2761290
Korea
Toll-Free: 1800-5116
Japan
Toll-Free: +81 120-255-390
Local +81 45-330-9005
Taiwan
Toll-Free: +886 080-003-5556
Local: +886 3-5525258
China
Main Support #: +86 21-5131-7066
Singapore
Toll-Free: +65 1-800-4-BROOKS
(1-800-4-276657)
Local: +65 6309 0701

Pathway Field Support & Customer Care Hours

China: 8:30 a.m. to 5:30 p.m.
Europe: 8:00 a.m. to 5:00 p.m. CET
Japan: 9:00 a.m. to 5:30 p.m.
Korea: 9:00 a.m. to 6:00 p.m.
North America: 8:00 a.m. to 5:00 p.m.
Singapore: 9:00 a.m. to 6:00 p.m.
Taiwan: 8:30 a.m. to 5:30 p.m.